• Case Study

    Delivering Engaging Software Adoption Training Solutions

    Creating Custom Online Learning Series for Diverse Audiences

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The Company

The client in this case study is dedicated to integrating their supply chain and investing in digitization to bring information to our fingertips, all while staying focused on sustainability.

Business Challenges

  • The client wanted to digitize their Transportation Management Solutions (TMS) and expand the software utility to new geographies.
  • They wanted to increase platform adoption to train employees in new roles and improve customer experiences.
  • It was a necessity for this client to deliver online training at the point of need.
  • The existing network lacked innovation due to blocked bandwidth.
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Multi-modality Training Approach to Boost Customer Experience

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