• Case Study

    Customer Education & Transformation

    Product Training for a Cloud-native Platform Company

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The Company

A leading US-based company with over 1000 employees, provides data streaming platforms and specialized services like streaming processing and event streaming.

Business Challenges

The existing instructor-led training (ILT) programs were ineffective and thus impacting the revenue. So, the Client wanted to:

  • Modernize the existing training programs to cater to learner needs
  • Deliver impactful and relevant training to drive customer retention
  • Move from ILT to online learning for an improved training experience
  • Increase the market hold with effective online learning program
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Online Product Training for Customers

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