Author: Tanmoy Majumder

About the author: Tanmoy is an outsourcing expert with multiple domains of experience including outsourcing software development and maintenance, IT support, BPO, and Learning Outsourcing. With 30 years of experience, he has gained a deep knowledge of delivery processes and customer requirements, able to balance profitability of engagements while meeting SLA’s. Tanmoy has worked in the US, Asia, Asia-Pacific, and Australia and has a passion for studying organizational development.

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